Socella

Socella Research Program Feedback

Thank you for participating in the Socella Research Program. Please complete this feedback form to help us improve the product.

Your full name*

Your role (e.g. Social Media Manager, Founder, Marketing Lead)

Company or agency name

Content creation — what tools do you use? (e.g. Canva, ChatGPT, Adobe Express)

Scheduling — what tools do you use? (e.g. Buffer, Later, Hootsuite)

Engagement — what tools do you use? (e.g. Sprout Social, native app)

Reporting — what tools do you use? (e.g. Google Analytics, Meta Insights)

What's the most frustrating part of your current social media workflow? Be as specific as possible.

What did you primarily use Socella for during week 1? (e.g. drafting captions, scheduling, reviewing recommendations)

Which feature did you use the most? (e.g. AI caption generator, calendar, daily recommendations)

Which feature did you use the least? (e.g. collaboration sharing, context settings)

Overall experience so far — select a rating from 1 (poor) to 5 (excellent)

What did you like most? Share any features or moments that stood out positively.

What frustrated or confused you most? Be specific — e.g. a feature that didn't work as expected, unclear UI, or a missing capability.

Did Socella help you complete a task faster or more easily? If yes, describe the task. If no, explain what got in the way.

What did you expect Socella to do that it couldn't? (e.g. 'I expected it to auto-publish to Instagram' or 'I thought it could track engagement')

AI output quality — select a rating from 1 (poor) to 5 (excellent)

How does Socella's AI compare to tools like ChatGPT or Claude? (e.g. more on-brand, less creative, needed more editing)

Which AI output types were most useful? (e.g. Instagram captions, hashtag suggestions, content ideas)

Which AI output types were least useful, and why did they miss the mark?

How much editing did AI-generated content typically need before you could use it?

Did Socella successfully apply the brand/audience context you configured?

Give examples of where context worked well or poorly (e.g. 'Nailed our tone on LinkedIn but ignored our niche on Instagram captions')

How relevant were the daily post recommendations? Rate from 1 (not relevant) to 5 (always spot-on)

Did the recommendations feel aligned with your content goals? (e.g. 'Yes, matched our editorial calendar' or 'No, felt too generic')

Did you use the calendar feature during the research period?

How useful was the calendar feature? Rate from 1 (not useful) to 5 (extremely useful)

Did you share any content with a collaborator or client using Socella?

If yes — how easy was it to collect their feedback? Rate from 1 (very difficult) to 5 (very easy)

How valuable was Socella overall during this research period? Rate from 1 (no value) to 5 (extremely valuable)

What's the single most valuable thing Socella helped you do? Think of a specific task or outcome where it genuinely made a difference.

What's the one improvement that would make the biggest difference to your day-to-day use of Socella?

Any other thoughts? Feel free to share anything about the product, the research process, or your overall experience.